The Complaint Process

  • The complaint is made in writing
  • The complaint is delivered to the Office of the Integrity Commission
  • The complaint is received and recorded
  • The person making the complaint may be interviewed
  • The Commission makes an assessment of the complaint and authorizes an investigation
  • An investigator or a team is appointed to conduct the investigation
  • The investigation is conducted
  • A Sub-committee reviews the investigator’s findings and may make recommendations to the Commission
  • A report is submitted to the Commission
  • The Commission decides if there are reasonable grounds to refer the matter to the Director of Public Prosecutions or a Service Commission or to close the investigation
  • Both the person making the complaint and the person being investigated are informed of the action to be taken