The Information Technology (IT) Department is a key enabler of optimal functionality. The Department serves to provide an efficient, stable, productive, secure and customer-focused environment, defined under its five (5) major functional areas:
Communication Management
Supporting multiple forms of communication for the organization including phone, email and video conferencing.
Data Management
Includes the collection, transfer, storage and backup of data for the organization.
Security Management
Management of the security of the network and networked systems, including the organization’s data assets; whether stored or in-transit.
Customer Management
Managing customer issues relating to IT systems to ensure optimal productivity.
Process Management
Improving business processes or operations by providing IT-optimized methods of doing same.D
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